FAQ

How fast can I get my package?
Do you have all the jewelry in stock?
Why are some earrings sold as pairs and others individually?
Do you have a physical store in addition to an online store?
How do I find the right ring size?
How does it work if I want to change to another size or to another piece of jewelry?
How long do you spend processing a return and refunding the purchase

We have all items in stock and ship the same day if you order before 3pm on a business day. Delivery time is 1-3 days with Posten or Postnord. You can also pick up at The Cabinet in Larvik on weekdays between 14-16.

All jewelery you find in the online store is in our warehouse in Larvik and will be sent to you the same day.

The various jewelry designers at The Cabinet have different policies on whether they sell earrings individually or as a pair. We have chosen to follow the designers' guidelines here. The ones that are sold individually are to give full freedom in terms of being able to mix and match different styles exactly as you want. All earrings are marked in the product text whether they are sold individually or as a pair. The pictures also show whether they are sold individually or as a pair with one or two earrings in the pictures.

The Cabinet is currently a purely online concept with only an online store. We offer our customers to pick up their order at our premises in Larvik. We are working on plans for a popup concept in the future.

Inside the product page of all our rings, you will find instructions for finding the right size under the tab "size guide" Here you will find tips on how to measure a ring you already have and find the size using a table.

If you want to change a piece of jewelery, send us an e-mail to hei@thecabinet.no . Then you will receive a return label as an attachment which you glue on top of the old one and send the jewelery in return to us. You will receive a new piece of jewelery or a new size free of charge as soon as we have received the package from you.

If you wish to exercise the right of withdrawal, you must notify us within 30 days of receiving the package. You will receive a return label by e-mail, and when we have received the package in return, the amount will be refunded minus a return shipping cost of NOK 79 which will be deducted from the amount within 2 working days. This applies if the return is approved, that the product is unused and in original condition.

We ship the same day

We have all items in stock with us. If you order before 3 pm on a working day, we will send the package the same day. You can also pick up your order at The Cabinet in Larvik.

Exclusive gift wrapping

We offer gift wrapping and personal handwritten greetings on cards. Write in the message field in the shopping cart if you wish.

Free shipping and 30 days return

With us you get free shipping in Norway and 30 days open return. If you want to switch to another product or another size, we treat the shipping.

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